Our Mission is to be a community bank offering the highest quality financial products and services.
Our Vision is to be the best community bank in the eyes of existing and potential customers.
Customers: Offering the highest quality financial products and services that build long-term financial relationships.
Employees: Provide opportunities for professional growth and encourage teamwork to accomplish our goals.
Shareholders: Provide consistent earnings and enhancement of long-term shareholder value.
Service: Practice the adopted Non-Negotiable Standards of Service through teamwork.
Integrity: Emphasize safety and soundness through a dedicated management style.
Non-Negotiable Standards of Service
We begin & end every interaction The Peoples Bank Way by adhering to our Non-Negotiable Standards of Service:
Smile, even when on the phone
Greet the customer before they greet us
Stand up and acknowledge the customer
Find a way to help every customer
Dress code every day without exception
Close with a “thank you” phrase