Concerns Policy
PEOPLES FINANCIAL CORPORATION/THE PEOPLES BANK CONCERNS POLICY
Peoples Financial Corporation/The Peoples Bank is committed to fully comply with securities law and regulations and with laws prohibiting fraud against shareholders. This commitment is evidenced by this policy which has been established by the Peoples Financial Corporation and The Peoples Bank Audit Committee in order to handle the receipt, retention, and treatment of any concerns/complaints received. Several options are available for reporting any concerns/complaints. These options are identified below:
Any complaint received by the External Hotline or the Internal Auditor will be treated confidentially and also anonymously (if desired by the complainant and the concern is submitted in an appropriate manner). Each complaint will be handled in the uniform manner specified below:
This policy will be publicly distributed by placement in the Peoples Financial Corporation Annual Report and on The Peoples Bank website. The policy will also be distributed to The Peoples Bank employees via internal company publication and placement on The Peoples Bank internal web page. The confidentiality/anonymity of this process is in effect to instill assurance that all complaints will be handled properly, without the risk of subversion or retaliation by management. All complaints will be retained in a confidential file maintained in the Internal Audit Department for a period of five (5) years from the date the complaint is made.